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When to Call 911 or Emergency Services

by | Apr 26, 2018

When Your Child Needs Emergency Medical Services

It is uncommon for children to become seriously ill with no warning. Depending on your child’s symptoms, you should usually contact a pediatrician or a pediatric urgent care, like KidsStreet Urgent Care for advice. Early prevention and treatment of symptoms can prevent an illness or injury from getting worse.

What Is an Emergency?

An emergency is when you believe a severe injury or illness is threatening your child’s health or may cause permanent harm. In these cases, a child needs emergency medical treatment right away.

Discuss with your child’s pediatrician or a children’s urgent care in advance what you should do and where you should go in case of an emergency.

In an emergency, your child may show any of the following signs:

  • Strange or more withdrawn and less alert behavior
  • Unconsciousness
  • Seizure
  • Increasing effort or trouble with breathing
  • Skin or lips that look blue, purple, or gray
  • Neck stiffness with fever
  • Increasing or severe persistent pain
  • A cut that is large, deep, or to the head, chest, or abdomen
  • Bleeding that does not stop after applying pressure for 5 minutes
  • A burn that is large or involves the hands, feet, groin, chest, or face
  • Any loss of consciousness, ongoing or worsening confusion, headache, or vomiting after a head injury

Emergencies are often sudden injuries. Injuries are often caused by the following events:

  • Bicycle or car crashes
  • Falls
  • Burns or smoke inhalation
  • Choking
  • Drowning
  • Firearms or other weapons
  • Electric shocks
  • Poisoning

Call Poison Helpline at 1-800-222-1222 at once if your child has swallowed a suspected poison, another person’s medicine, a button battery, or a magnet—even if your child has no signs or symptoms.

Call 911 (or your local emergency number) for help if your child is not breathing,  is unconscious or having a seizure, or you are concerned their life may be in danger. If you think your child is ill or have a question about an injury or illness, call your pediatrician.

In case of an emergency

  • Stay calm.
  • Start CPR if your child is not responsive.
  • Give rescue breaths if your child is not breathing.
  • Call 911 if you need immediate help. If you do not have 911 service in your area, call your local emergency ambulance service or county emergency medical service. Most cell phones can reach 911, but you will have to tell the operator where you are.
  • Apply continuous pressure to the site of bleeding with a clean cloth.
  • Place your child on the floor with her head and body turned to the side if she is having a seizure. Do not put anything into her mouth.
  • Do not move your injured child unless he is in immediate danger (eg, from a fire).
  • Stay with your child until help arrives.
  • Bring any medicine your child is taking with you to the hospital. Also, bring suspected poisons or other medicines your child might have taken.
  • After you arrive at the emergency department, make sure you tell emergency staff the name of your child’s doctor. Your child’s doctor can work closely with emergency department doctors and nurses and can provide them with more information about your child.
  • It is important to have an Emergency Information Form for each of your children. It should include cell phone numbers for parents, an emergency contact other than the parents, and health care needs of the child, including medicines and allergies. Give it to the first emergency care person who sees your child.

It is important that babysitters and child caregivers have this information and know the following steps to take in an emergency:

  • How to dial 911 or your local emergency number
  • Your home address, directions to your home or current location, and a phone number (An emergency operator would ask for this.)
  • Location of a spare car seat
  • Location of your child’s Emergency Information Form and key rescue medicines (such as an inhaler) in your home
  • The phone number and address where you (the parents) can be located
  • A neighbor who could respond to an emergency

Remember, for nonemergency conditions, first call your child’s doctor. If you believe an injury or illness is threatening your child’s health or may cause permanent harm, call for an ambulance. If your child is seriously ill or injured, it is safer for your child to be transported to the emergency department by ambulance.


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